Frey Reviews
(Rated by 1124 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
%OFFGREAT OFFER
FREE SHIPPING
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Return Policy4.4
- Good Value5.0
- Customer Service4.5
- Shipping & Delivery5.0
Recent Customer Reviews (8)
Blanda Davide
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Keith Beck
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Lafayette Bull
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Hayden Peacock
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Thomas Ford
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Eleanor Riley
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Gaspar Chassé
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Uwe Gersten
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Frey Pros & Cons
Pros
1
Natural Ingredients: Made with natural ingredients, free from parabens, sulphates, or dyes.
2
Eco-Friendly: A tree is planted for every order placed, and 10% of profits are donated to charity.
3
Concentrated Formulas: Cost-effective products that require fewer ounces per load.
4
Effective Cleaning: Advanced formula tackles tough stains, leaving clothes bright and vibrant.
5
Pleasant Scent: Products have an invigorating scent that leaves clothes smelling great.
6
Gentle on Fabrics: Natural ingredients are gentle on fabrics, suitable for both light and heavy-duty washing tasks.
7
Quick Results: Formula works quickly, with just one wash cycle doing wonders.
8
Subscription Service and Bundling Offers: Allows customers to score extra savings.
9
Free Shipping: Available for orders of $80 and up.
10
Customer Satisfaction Guarantee: Offers a 30-day return policy with a full refund.
CONS
1
Customer Service Issues: Some customers have reported difficulties in contacting customer service, including 404 errors on the contact page and unresponsive emails.
2
Shipping Delays: There have been instances of delayed shipments, which can lead to frustration among customers.
3
Limited Communication: Some customers feel that the company does not follow through on internal communications, leading to skepticism about receiving orders.
Frey Features and Benefits
Features
Customer Satisfaction Guarantee
Allows customers to return a product for a full refund within 30 days of delivery (customers responsible for return shipping fees)
Free Standard Shipping
Offered on all US orders
Flexible Shipment Management
Frequency and quantity of shipments can be adjusted at any time, with email reminders three days before the next shipment and easy adjustment or cancellation
Natural Ingredients
Made with natural ingredients, free from parabens, sulphates, or dyes
Eco-Friendly
A tree is planted for every order placed, and 10% of profits are donated to charity
Concentrated Formulas
Cost-effective products that require fewer ounces per load
Effective Cleaning
Advanced formula tackles tough stains, leaving clothes bright and vibrant
Pleasant Scent
Invigorating scent that leaves clothes smelling great
Gentle on Fabrics
Natural ingredients are gentle on fabrics, suitable for both light and heavy-duty washing tasks
Quick Results
Formula works quickly, with just one wash cycle doing wonders
Subscription Service and Bundling Offers
Allows customers to score extra savings